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Thursday, May 14, 2015


By Arita Sarkar, Mumbai Mirror | May 13, 2015, 12.00 AM IST

Not fair, say students, as terraces provide much-needed room for relaxation.

Following the suicide of the third year chemical engineering student, IIT Bombay's administration has decided to lock up the terraces for safety reasons. IIT Bombay director Devang Khakker has also constituted a high level committee to introspect on the suicide and give feedback and suggestions. 

Among the favourite hangout spots on campus, the terrace atop the hostel buildings is the getaway haven for the students who wish to unwind, especially in the evenings. 

"I usually make a trip to the terrace almost every day after snack to relax," said a resident of Hostel 11. "Sometimes I read a book or listen to music and chat with a few friends. It's that informal space for casual conversations that is important to every hostel resident." Shutting the terraces, the student said, was not the solution. "Locking the terraces won't solve anything. People always work around restrictions. Without terraces, the hostels only become more claustrophobic," she said. 

The hostel terrace has an emotional connect for a lot of students. Uddipta Chatterjee, a senior PhD student, said: "I proposed to my girlfriend on the terrace. Other students have their first cigarette or meet their first best friends on the terrace. Locking that space away cannot be the solution; instead, the roots of the problem need to be addressed." He added that several students living on the top floor of the hostels often sleep on the terrace at night. 

"The terraces will be kept locked for good," said IIT Bombay spokesperson Rashmi Uday Kumar. "Some of the doors may need locks to be fixed, and the work is in progress." 

Another member of the administration said that all hostel wardens have been instructed to keep a close watch on the terraces and ensure that they stay locked at all times. 

Sources stated that the high level committee which was appointed last week to probe into the suicide comprises the head of the chemical engineering department, senior hostel authorities, and a senior professor. The committee will give their suggestions to Khakker about measures to avoid student suicides. 

Death on campus 

On May 4, third year chemical engineering student0 Jitesh Sharma, 21, committed suicide on the terrace of a hostel by consuming a poisonous chemical called sodium azide. He left a suicide note that said he was under depression caused by academic pressure. 

Less than a year before that, fourth year electrical engineering student Aniket Ambhore, who was also suffering from depression, fell to his death from the sixth floor of one of the hostels.

Tuesday, May 12, 2015

Unsuccessful IIT aspirant seeks Suicide approval on Quora - HANS India

May 11,2015, 11.29 AM  IST | | Agencies

New Delhi: An IIT aspirant, who could not secure the cut-off marks, posted on Quora, a question and answer website, whether suicide is an option for him as he couldn’t tell about his score to his father. A plenty of anonymous replies poured in, dissuading him from the idea, proving that the virtual world can actually yield inspiring options in an age of online stalking and bullying.

The anonymous ‘dropper’ said that he got only 111 out of 360 in JEE (Advanced). He wrote that he didn’t have the guts to tell this result to his father. “I screw up questions which I used to solve earlier. What should I do now? Is suicide an option?” he wrote.

Instantly, Kent Pawar, Abhijit Singh Mandloi, Tamal Biswas, Ankit Singh Bhaduria, Aditya Kamal, Pulin Agarwal and many more anonymous users on Quora, who may not know each other, but bound by similar experiences of ‘failure’, jumped to his rescue.

Computer Science engineer Aditya Kamal came up with a humourous answer, “Attempts for suicide have no age limit? So, why the hurry? And then, the usual procedure of cremation, bhoj etc costs quite a lot of money. So, the idea is not financially very good,” he wrote undersigning as ‘Jee and Aieee failed, still living’.

Monday, May 11, 2015

When An IIT Aspirant Who Did Not Make The Cut-Off Asked If Suicide Is An Option, Strangers On Quora Had The Most Amazing Answers - Huffington Post

HuffPost India  |  By Rituparna Chatterjee
Posted: 10/05/2015 14:23 IST 

You constantly hear about the worst forms of abuse on the Internet — rape and death threats, victim bashing, bullying and misogyny — from anonymous trolls. Anonymity and the cover it offers abusers is thought as one of the main deterrent to online debate where opinions are jealously defended and a counterview is attacked.

But when an anonymous user posted a desolate message on Quora saying he is afraid to inform his dad about his poor marks in an entrance exam and is contemplating suicide, a bunch of complete strangers, some anonymous, rallied around fantastically to guide and comfort him.
Some of the advice this user received was pure gold.

This was the OP's message.

To which comments kept pouring in.

And this.

This user who's been there.

Then this anon who is an inspiration to all.
Hi Dude,
Let me tell you my story!
I had been a good student among the toppers during school days till 8th. I entered the 9th standard, life seemed tougher, had a few friends leave school and had a tough time with the assholes in the class. I managed somehow to clear my 10th exams with 64%.
During the 12th exams, I studied till 12 at night got up at 3am with the help of a neighbor friend, whose mom used to wake him up at 3am and so I slept at this place to get up early. My family didn't realize that I needed a peaceful place to study. I studied in the kitchen hearing sounds of tv serials, cricket match and family discussions, making it hard to focus my mind. All this hard work and I fell ill during the board exams. I somehow managed to give both the Maths exams which were at the end. And just managed the passing marks. In the CET entrance I scored a good 140/200 but had only 49.3% in the PCM group, throwing me out of the engineering race. I had to tell my father, despite his huge hopes on me. He took it well!
I joined the Page on Science) course. Due to my low percentage, my father had to pay extra to get me the admission through management quota to get into college. It was a shame for me, because my father had worked really hard and could barely manage the family expenses. The fact that he had to get me admission that way, hurt me bad. Made me angry on self, I had to put the anger at the right place by working harder. The sad story continued, I found it hard to make some good friends at college, despite a good personality and decent sense of humor. The people just didn't fit my criteria of good friendship, even though I made good bulks of friends, had nothing as a close friend. Worked hard, really hard! Studied at a local library, or on the terrace also on the terrace steps, it felt more homely. Most of the times at night, in the kitchen, with health issues like severe acidity and backpain by staying up late. A good gift, I had gotten was a USB HP MP3 Player 256MB, from a cousin, which gave me the pleasure of listening to music while I studied, Music worked as a medium to cut down noise from the outer sources, since then. I hardly, remember studying without my earphones on. (Even though the player broke down, I keep it as a memory, with the earphones :P)
What was the result of all this? I failed. And it broke me like something, didn't come out of my room entire day of the result and didn't wanted to come out for a long duration, I felt the same way you must be feeling, should I end it and how would I tell Dad. It was unbearable and whatever I had dream't of myself, all felt in vain. When my dad was back home, he saw the report card. After a hefty day of work, he managed the patience to talk to me. He just told me a few words "You failed, but your limbs, still exist. Your brain is the same, you can choose to work with me in the business, give your efforts there, change your stream, go for Commerce and make it easier for yourself, You shouldn't punish yourself with something stupid, like even staying quiet", he added this gem of a line, which supports me everyday "No situation is bigger, than you, you are bigger than every situation, situations just make you realize this, you will know when you get through the end of this journey".
As we grow older, our parents do too. They too learn parenthood day-in and day-out. If you can't realize this and would just be in the fear of him being angry on you. Imagine the fear he would have to send you on your first day to school or your first cycle ride or a motorcycle ride. Once you grow up, its your responsibility too, to show them the right thing, if you are certain that they might take it wrong.
With torments of a lot of people. Friends that I had to leave behind. Seeing the decline of myself in front of my eyes everyday. And depression at a young age. I didn't chose to change the stream, instead, I went on with what I had chosen for myself my Page on Science) degree. I had been alone at home for 6months till I could give the first attempt to clear the subjects I had flunked in, C2, M1, M2, M3, E2. I checked what was wrong in me, and I found that I had too much of exam fear, I had good deal (I should say excellent, because I have tutored friends who were among the toppers in a few subjects) of understanding of all the subjects but just couldn't put it on the exam sheets. I worked on this day in day out, alone without support(I have been shy always of letting my feelings to my parents or even friends. So never shared much really!). Cleared 4 subjects and was left out on C2 which happened to be on the day of my birthday and I suffered from Flu which left me in bed for 3 days.
Those days were the worst days that I have seen till date. A 17 Yr old alone at home, afraid of meeting people because he would hear torments. I chose to join a BPO, worked there for 3 months, made friends had some time working well, had 500 outbound calls a day, it was frustrating, because out of all those calls only 50 would be answered and 49 would hang up, before you say a word. But that gave me peace in a way. I was making sense to myself and learning the world better. Those experiences of the BPO even help me today. Then came the date for the second attempt to clear the remaining subject. I cleared it scored a good near distinction figure.
Rejoined college had distinction throughout, went on with my Page on degree, hadn't been great here just managed to clear it through with a aggregate 60% that too due to good performance in the last semester. The gem in all this, and this was my triumph, I was the first one to get through the campus despite just meeting the criteria of the company that I was chosen for(It is one of the best startups in India), this was a day all the pain had gone away, like me coming out of a COMA. I just remember the happiness on my dad's face when I told him, I had got the job. I had been given a perk and congratulated by the HR "Welcome to XYZ". Those were 8 hard hours and a competition between 300 odd students. I was among the 3 who got selected and was the first one to be handed the offer letter. I had been paid handsomely, giving the ability to support my family.
All my life I had dream't of this. So, the dream that had gone to vain when I failed, reincarnated this day.
Let me tell you another twist, A few days back I lost my job in the current company. I am the one who takes care of the family completely now. With responsibility of 5 people on my shoulders. But those words by my dad still make me forget the pain and make me work hard. "No situation is bigger, than you, you are bigger than every situation, situations just make you realize this, you will know when you get through the end of this journey". I had told him even this time and another gem came from him, "You did it once, you will do it again. There's no point in me being tensed, because you know the importance of responsibilities and you must have it in a higher degree.I
I know I would make it through even this time. Even if I don't I wouldn't choose to commit suicide. Why? I have seen a father lose a kid, it was my friend who died. I saw his father lifting his dead body and not shedding a tear till my friend's uncle arrived. In fact, he consoled the rest of the people crying, saying "It happens". That father was a handicap and this was his eldest son to support him. The worst misery anyone can face is seeing his child die. If you are not one of those selfish people who doesn't care about his family and chose to die, think again your 1, 2 or 3yrs of hard work might have failed you, but if you chose to commit suicide, you fail their 23-24 years of unselfish hard work of your parents.
Wish you luck dude and hope you make it through with great colors!

You said it, Tamal.

This believer of gallows humour with his heart in the right place.

This winning answer.

And some sound advice from Pulin Agarwal.
Hii, i don't know you who you are and what made you think this but if you are reading this then I can assure you that you will find your answers soon.
1) What first of all I want to ask you is do you really like technology and want to understand what it can do or just following the sheep. If your answer is no then there is no point of giving your life for something you never wanted and putting everyone else in guilt after you. But if your answer is yes then don't you think this decision of your's would take you so far form your passion that you would never be able to follow what you always wanted to do.
2) I'm assuming that you already have dropped the idea of giving up and now your dad also be knowing about all this thing but still if it isn't true then don't worry and go ahead. Tell him and promise him that you will never think about dying again and will give your 100%. Trust me you are getting a big hug after that. :) :)
3) Now getting into an IIT is a good thing but I would not say its the best thing which can happen to an engineering aspirant. What IITs offer you is good infrastructure and some experienced teachers but not necessarily the motivated ones who can channelize that zeal into you. If you really want to explore the beauty of the course then don't just run away. Either stand straight for the next year or join some decent college and start learning things. Every day then you will get some new experience and a new idea will pop out of your mind. Remember those ideas and try to implement them. never think you lack resources because today the greatest resource in the Internet and the process of finding the solution will make you learn more.
4) Now since you were brave enough to join the battle and doing it the real way then let me tell you something IITs are not IITs because of something magical in them. But the people who work day and night over there make them IITs. So all you need to do is to let the fire of passion inside you burning and take maximum opportunities from the place you are. Good companies don't bother if you are from IIT or IIN (pun intended) they only look for skills.
5) Now four years are completed and you are having a hell lot of options apart form campus placements and if you really want to explore more MS is for you. They will let you follow your dream project and let you do things your way. You can join your beloved IITs or something even better IISC for MTech or if you opted for MS then as a Astt. Professor after you complete your PhD.
6) Entrepreneurship is also an option where you can follow what you want to do in life and can even employ IITians. :P :P (Nothing against anyone).
Finally what I want to say is there are a lot of ways of doing things and failure is not something which is killing you dreams but once you give up you are the one who is actually killing them.
Best of Luck

There anon, you've got your answer.
(The date when this was posted could not be confirmed. The cut-off score for eligibility for JEE (Advanced) is 105 out of 360 this year.)


Sunday, May 10, 2015

Foul play ruled out in IIT student’s death - Asian Age

May 10, 2015 | Age CorrespondentMumbai

The police has concluded in its investigation that the 21-year-old IIT-Bombay student found dead on the terrace of a campus hostel recently, committed suicide. It has ruled out foul play after statements of his family members, batch mates, friends and some of the institute’s faculty members did not indicate any conspiracy. All claims converged on the fact that the deceased suffered from depression and was feeling academic pressure.
Jitesh Sharma, from Rohtak in Haryana, who was a third-year chemical engineering student, was found dead on the terrace of hostel 15-B around 7 pm on May 2 on the campus premises along with a bottle of ‘sodium azide’ besides his body, which has now been sent for forensic and chemical analysis at the State Forensic Sciences Laboratory at Kalina. A suicide note written by him read, “I should not have been into this field. I did a mistake by passing JE exam. I have now learnt to be away from my parents (sic).”

While the Powai police is awaiting the forensic analysis’ findings, statements of people close to Jitesh said he had been depressed and was unhappy over his choice of course. “His parents also said that he had already been diagnosed with depression and had been undergoing psychiatric counselling for the last one year. His course mates stated he had become a recluse after failing to clear some of his exams. The counsellor at the institute had also been treating him for depression and corroborated the same to us,” said a police officer.

IIT-B suicide: Cops record statements of youth's kin - DNA

Sunday, 10 May 2015 - 6:05am IST | Agency: dna 
dna Correspondent

The Powai police investigating the alleged suicide case of a 21-year-old student of IIT-B, who died on May 2, have recorded statements of parents, friends and faculty heads of the institute.

The Powai police investigating the alleged suicide case of a 21-year-old student of IIT-B, who died on May 2, have recorded statements of parents, friends and faculty heads of the institute.
According to the police, during the course of the investigation, they came to know that the deceased, Jitesh Sharma, has been suffering from depression. Officers said the statements given by Sharma's parents have corroborated their findings.

"They have told us that their son had a history of depression and was under medication," said Yadavrao Jadhav, senior inspector of Powai police station.

Sharma, a third-year chemical engineering student who hailed from Rohtak in Haryana, was found dead on the terrace of the hostel in the IIT campus. He was said to under depression because of the course he had chosen, which he apparently was not happy with.

Jadhav said, "We have sent samples, including the bottle of sodium azide found near his body, to the Kalina forensic lab and are awaiting reports. The suicide note that Sharma left also indicated that he was tensed about his course."

IIT-Bombay student suicide: Statement of parents, friends recorded - The Hindu

MUMBAI, May 9, 2015
Updated: May 9, 2015 17:06 IST

Police have recorded statements of parents, friends and faculty heads of the 21-year-old student of IIT-Bombay, who had allegedly committed suicide on May 2.

“We have completed all the formalities related to the investigation. On the basis of statements recorded, we can say the deceased committed suicide as he showed sufficient signs of depression,” an investigation officer of Powai police station said.

Jitesh Sharma, who hailed from Rohtak in Haryana, a third-year chemical engineering student, was found dead on the terrace of the hostel in campus premises of the IIT, in Powai area, and was apparently depressed with the choice of his academic course.

All samples, including bottle of poisonous substance sodium azide which was found near the body, have been sent to forensic lab in suburban Kalina, the police official said.
“It may take two to three weeks for the report to come,” he added.

The official said that the deceased’s parents revealed that their son had a history of depression and was undergoing treatment for last one year.

“He could not clear few of his exams in last one year and had confined himself. He had become extremely introvert,” he said, adding, Sharma had written a suicide note in both Hindi and English that indicated he was under depression.

“I should not have been into this field. I did a mistake by passing JE exam. I have now learnt to be away from my parents (sic),” the officer said, quoting the suicide note.

Keywords: IIT Bombay student suicide case

Saturday, May 9, 2015

Suicide spree: IIT-Kharagpur to get professional counsellors - Indian Express

The recent spate of suicide incidents taking place inside the campus of IIT- Kharagpur has forced the authorities to involve professional counsellors to help students cope up with stress.

Written by Shiv Sahay Singh | Kolkata | Published on:July 17, 2009 3:58 am

The recent spate of suicide incidents taking place inside the campus of IIT- Kharagpur has forced the authorities to involve professional counsellors to help students cope up with stress.
“The counselling centre has a broader objective. It will not only look after the academic side but will see whether the students are suffering from any personal stress,” said D Gunasekaran, Registrar IIT-Kharagpur.

Gunasekaran said that apart from the faculty members who will counsel the students,professional counsellors would be hired to help the students de-stress. The institute has already placed an advertisement for hiring professional counselors but before it finalises on it,the faculty members will serve as counsellors.
Institute officials say all the suicide incidents are not related to academic stress as there are a number of cases where the students took the extreme step because of personal problems.

According to faculty members,students join the institute at a very young age — 18 and 19 years old — and thus they suffer from home sickness. “So it is necessary for the institute to ensure that students do not feel isolated,” they said.

They added that the previous concept of faculty members as counsellor has not worked and hence it was decided to hire a professional counsellor.

Experts say that those who join the IITs have to go through tough competition and are prone to depression and stress even if they face slight rejection or failure. “The students do not have an aptitude for a job but they are keen to get it only because of peer pressure. The students sometimes suffer from rejection factor when they fail to qualify the interview,” said Prof B K Mathur,a professor of physics and the placement head of the institute.

Mathur added the counsellors will also help the student choose the right kind of job.

“The counselling centre can help a student who has an inclination towards core sciences take a job in that discipline rather than going for software since his peers have done so,” said Mathur.
The institute houses around 8,000 students in its campus that is spread over 2,100 acres.

3 and counting… 

April 23: K Ramananda Rao
a fourth-year chemical engineering student committed suicide. According to fellow students,he was not doing well in academics.

June 15: Manoj Kumar,a first-year student,committed suicide. The dead body was recovered a few days after he committed suicide as most of the students were away on vacation.

July 15: Yogendra Kumar Singh,a student who secured 400 rank in this years IIT entrance test,committed suicide. According to reports,he was keen on joining some other institute.

IIT-B’s advisory to parents may be ‘net’ loss for students - Indian Express

IIT Bombay,stating that students tend to get distracted by excessive gaming or internet browsing,has written to parents

Written by Mihika Basu | Mumbai | Published on:July 16, 2013 1:01 am

IIT Bombay,stating that students tend to get distracted by excessive gaming or internet browsing,has written to parents of those who will join the institute this year,advising them not to provide their children with computers for the first semester.

“It has been observed that students with laptops/computers in their first semester are distracted by excessive gaming/internet and don’t experience all that the institute has to offer. We would,therefore,suggest against providing your wards with laptops for the first semester,since computer facilities for academic needs are adequately available in the institute. However,in case you feel that he will be able to learn better with a laptop/computer at his disposal,we leave it to your discretion,” says the letter.

“It is an advisory arrived at in consultation with student representatives,” said Prof Urjit Yajnik,dean of student affairs at IIT Bombay.

The letter also cautions parents against putting undue pressure on their wards to get good grades. “Students who enter this institute every year are some of the best brains in the country. Due to the competitive environment here,we have often experienced cases where students,who until then had always topped their class,found it difficult to get grades that meet their expectations. This has often led to one of two extremes: some students face excessive parental pressure,while others simply adopt an indifferent attitude,which further reduces their academic performance,” it says,adding “we hope that you would encourage your ward to put his/her best foot forward,treat the best effort from his/her side as the objective,rather than the results”.

The letter covers various aspects,including academic and hostel life,financial help and details of the institute student mentor programme for first-year students. While the letter says transition from a caring home life to the competitive environment of IIT could “occasionally cause adjustment problems” initially and that sometimes social,cultural and language differences could delay the settling process,it also assures parents that mentors help freshmen have a smooth transition.

“Ragging in any form is strictly banned on the campus. Strict penalties are in place,and mentors are always available to resolve any situations promptly. Rest assured,ragging has all but vanished from IIT Bombay. It is,however,expected that freshmen develop a healthy rapport with seniors… In fact,a healthy senior-junior interaction has been the hallmark of this institute,” says the letter.

It says that students can fit in both academics and extra-curricular activities without much stress at IIT Bombay,but proper time management is a must to ensure studies are not neglected. The letters says that the purpose of sharing various issues is to make parents aware of the academic and extra-curricular life of students. “As parents,you need not be alarmed,but mental preparation and precautionary measures would definitely help,” it concludes.

IIT-B starts ‘mentorship’ programme to help freshers settle in - Indian Express

Through SMP, the institute will get feedback from students, faculty and officials on a regular basis to make campus life comfortable

Written by Dipti Singh | Mumbai | 
Updated: June 23, 2014 1:36 am

In a bid to guide freshers and discourage ragging, senior students of the Indian Institute of Technology, Bombay (IIT-B) have started a forum and a mentorship programme wherein seniors will help freshers settle into the institute and solve their problems while on campus.

According to some seniors, the initiative is also aimed at keeping track of disturbed and distressed freshers and stop them from taking extreme steps owing to academic pressure.
Elaborating on the initiative, Shrey Singh, a fourth-year student of the metallurgy department who is also a part of this Students Mentorship Programme (SMP), said the initiative will prove to be very useful to both freshers and seniors.

“According to the students of IIT-B, one of the biggest dilemmas they have faced in their lives is what branch and which IIT they should choose after clearing the JEE. Students generally blindly follow status quo and choose a branch based on unreliable information or even worse, on their JEE ranks,” said Singh.

To address this issue, the Mentorship team SMP has come up with a website –– to disseminate information to students that will help them choose their branch, he added. This website has been updated with the relevance, curriculum and general job portfolios of every department to help students make a better and more informed choice.”

“The forum and programme have dual benefits. On one hand, it will enable the institute to solve problems faced by new students who find it difficult to adjust and acclimatise to the new environment, and secondly, it will enable seniors like us to learn troubleshooting and problem-solving techniques,” said Singh.

According to members of the SMP, some of the problems new students face in the institute are minor, but their inability to address them over a long period of time can lead to frustration and depression, which can result in students taking drastic measures.

“Through SMP the institute will get feedback from students, faculty and officials on a regular basis. Freshers can ask anything or share anything they want with their mentors and it will be addressed,” said an official from the student relations department.

“SMP is the ideal platform for freshers to interact among themselves and with seniors. All doubts regarding admission procedures, infrastructure and anything the freshers can possibly think of are asked without hesitation, and cleared with pleasure. Exposure to such activities will help us make campus life easy and comfortable for all the new students who have put in immense efforts to get into the institute,” said Singh.

First Published on: June 23, 20141:35 am

Suicide at IIT-B: Panel set up to suggest preventive measures - Indian Express

Suicide at IIT-B: Panel set up to suggest preventive measures

The aim is to ensure that the institute can more effectively address issues of students.

At present, there are two student counsellors and one counselling coordinator on campus, which has a student population of over 8,000.

Written by Mihika Basu | Mumbai | 
Published on:May 8, 2015 2:06 am

After a 21-year-old chemical engineering student of IIT- Bombay killed himself on the terrace of one of the hostels on the campus last week, the institute director has constituted a three-member committee to “deliberate on the unfortunate incident and to suggest preventive measures” for the future.

The aim is to ensure that the institute can more effectively address issues of students, who may be suffering from depression or have problems in settling in a competitive environment.

According to institute officials, the current procedure to identify students who may be having problems on campus, academic or personal, is through inputs that come from fellow students, student mentors, instructors and faculty advisors.

“Students who demonstrate signs of psychological issues are assessed by the counsellors, who decide if intervention is needed and if so, to what extent. Counselling is usually a long-drawn process, with regular meetings with student counsellors and/or psychiatrists as the case may be. Regular assessment of the student is done in the follow-up visits and he or she is monitored regularly,” said Prof Anindya Datta, Associate Dean (Student Affairs), IIT Bombay.

At present, there are two student counsellors and one counselling coordinator on campus, which has a student population of over 8,000.

Jitesh Sharma’s body was found last Saturday evening at around 7 pm on the terrace of hostel number 15 B in the campus. According to the police, the suicide note stated that he was worried about the results of his exams and was apprehensive about not getting a good placement. According to officials, the student was undergoing regular counselling sessions since the beginning of this semester and hence his parents knew that he was depressed.

Datta further said that currently, friends and batchmates are taken into confidence for academic help and mild social anxiety. “Friends also help in giving a good support structure till a particular point in small adjustment problems. They also help in bringing their friends who are in distress and continue to give feedback in the long run,” he added.

Further, parents of students, who are facing more serious problems and need family support, are contacted and informed of the situation. “If the student needs medical attention, this as a matter of rule is done with the parents in picture and are given advice as per the treating doctor. In case of any discipline-related matter, the parents are kept informed,” said another official.